Feenics Blog

Latest news and updates from Feenics.

Feenics and Invixium Announce Distribution Partnership at Intersec

Dubai, UAE (January 16, 2019) – Invixium Access Inc., a manufacturer of modern, IP-based biometric products along with Feenics Inc., an award-winning provider of the access control as a service (ACaaS) Keep by Feenics cloud-hosted platform, today jointly announced the signing of a new distribution partnership.Through this agreement, Feenics will distribute the full suite of Invixium biometric products along with their cloud-based solution to their access control customers globally.

Serving as the foundation of the partnership, Invixium products have been integrated with the Keep by FeenicsTM platform, through Invixium’s management software, IXM WEB. The integration allows for synchronization of user data between the two systems, creating a streamlined installation and setup process for system integrators.

Keep by Feenics, is an enterprise access control platform delivered as a service through a combination of onsite hardware, cloud services, and a highly portable client user interface. This integration with Invixium marks the platform’s first integration with a biometric manufacturer, further expanding Feenics’ ecosystem of industry leading hardware. Feenics customers now have the option to provide biometrics as a more secure and convenient alternative to existing access card and keycode systems.

“After seeing the Invixium product offering and learning about their company we felt like Invixium was the best partner for us and offered a full line of solutions to suit every customer need,” said Sam Shalaby, CEO at Feenics. “We’re excited to work with a fellow Canadian company having such a rich history and deep understanding of biometrics.”

“I truly believe that the next big leap for access control is moving to the cloud,” said Shiraz Kapadia, CEO & President of Invixium. “The cloud-based platform developed by Feenics and ACaaS is the transformation that the access control industry needs and we are excited to be a part of this revolution,” adds Kapadia…

Visit Feenics at intersec Dubai 2019

Feenics will be displaying at intersec 2019 in Dubai, UAE on 20-22 January 2019. Visit us at booth S1 | 44

Feenics’ newest representative Nancy Abou Eid and Director of Sales Brian Matthews will be attending. Feenics is looking to grow our international footprint and partner with select companies in the Middle East.

Feenics Continues Global Expansion with New Middle East Location and Appointment of Representative for the Keep by Feenics™ Cloud Platform

Ottawa, Can., November 19, 2018—Feenics Inc., an award-winning provider of the access control as a service (ACaaS) Keep by Feenics cloud-hosted platform, continues to expand its reach globally, adding an office and representative in Beirut, Lebanon.

Nancy Abou Eid, who holds a Master’s Degree in Computer Science and a Bachelor’s Degree in Software Engineering will lead the new Middle East location in Beirut and target additional growing areas including Dubai and Abu Dhabi in the United Arab Emirates.

Abou Eid was one of the first employees of Feenics and an architect of the original Keep by Feenics solution. Her focus will be on educating value-added resellers, consultants and users on the advantages of the scalability, flexibility and advanced security available in the cloud-based ACaaS solution. With the addition of this office, Feenics now has an established presence in North America, Latin America and the Middle East.

“I’m excited to be an integral part of the Feenics team again,” Abou Eid said. “The Keep solution has progressed dramatically since the company’s start up in 2010, as has acceptance of the cloud for safe and secure access control management. It’s where the future is going and the Middle East region is receptive and open to the advantages of cloud computing.”

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Why Migrating to Our Latest Platform is Important.

Moving Forward With Keep By Feenics

If you’re an existing Feenics customer then it’s likely you’ve heard the terms “V2” or “V3”, so what’s the difference and why should you care?

“V2” is the second iteration of the Keep by Feenics Platform (we don’t talk about V1) which uses a SQL back end and provides the user access through a Microsoft Silverlight web application… typically through a web browser. If you’re logging into your Keep by Feenics Solution by typing “” into a browser, this article was written for you.

So why does Feenics want you to move to their latest “V3” platform? During the architecting of this platform we made the strategic choice of moving to a NoSQL database called MongoDB, this was primarily due to its efficiency and scalability. We also decided to make not just one, but three user interfaces that allow users to choose between Web, Windows, or a Mobile experience. Our team is also hard at work expanding and developing new Integrations as we evolve with our customers.

Those GUIs, Integrations, along with a number features are the sizzle that your sales rep would love to demonstrate to you…. and for some of our more technical users, there are a few things our Engineers would hope you can appreciate.

The V3 platform has been architected to offer a superior cloud product by leveraging Amazon Web Services. Using their robust and proven infrastructure Feenics provides near infinite scalability, crucial data encryption, and is able to deploy servers to bolster load balancers in a matter of seconds. Feenics has also invested considerably in our V3 RESTful API which unifies all applications, integrations, and custom projects. This makes life much better for all consumers of the platform.

What You Should Take Away From This Article
  1. Our new platform is amazing
  2. There’s a 90% chance you’ll be grandfathered in
  3. More Apps & Features
  4. More Power & Security
  5. More Reliability

If you’d like additional information feel free to reach us by emailing (Sizzle) or (Steak).

Feenics Looking to Expand Development Team

We are pleased to announce that we are looking to expand our Development team at Feenics HQ in Ottawa, Canada.  Feenics is looking for a full-time, entry level software developer that is fluent or familiar with C#, XAML, HTML5, Angular and Ionic.  Applicant must have a Bachelors or Associates Degree in Computer Science or a related field.  For more details, please check out our job posting here!

Feenics Achieves CA Veracode Verified Status

OTTAWA, Ontario – May 7, 2018 – Today Feenics announced that it participated in CA Technology’s Veracode, Verified program over the past 10 months, a stringent process that validates a company’s secure software development procedures, and has received the seal of Verified by Veracode.  With approximately 30 percent of all breaches occurring as a result of a vulnerability at the application layer, software purchasers are demanding more insight into the security of the software they are buying. CA Veracode Verified empowers Feenics to demonstrate its commitment to creating secure software.

When purchasing software, customers and prospects are demanding to understand how secure the software is. As part of CA Veracode Verified, Feenics can now demonstrate through a seal and provide an attestation letter from an industry leader that the application has undergone security testing as part of the development practice. Additionally, participating in the program ensures that our software meets a high standard of application security, reducing risk for the customer.

Organizations that had their secure development practice validated, and their application accepted into the Standard Tier, have demonstrated that the following security gates have been implemented into their software development practice:

  • Assesses first-party code with static analysis
  • Documents that the application does not allow Very High flaws in first-party code
  • Provides developers with remediation guidance when new flaws are introduced

Keep’s RESTful API scanned by Veracode in becoming Verified

The Keep API provides the developer with programmatic access to all the functionality of a deployed physical access control solution.  From adding cardholders, to adjusting door schedules, modifying access levels or querying for hardware status, all activities are programmable through this unified, RESTful API.
In addition to the stateless HTTPS protocol the API service also offers a live stream of events over a web-socket connection.  This stream of events can be used for live alarm monitoring, real time data analysis and threat detection.
The API is secured with TLS encryption and optionally authenticated with time-based, one-use passwords (RFC 6238).

“Feenics is committed to delivering secure code to help organizations reduce the risk of a major security breach. Companies that invest in secure coding processes and follow our protocol for a mature application security program are able to deliver more confidence to customers who deploy their software,” said Asha May, CA Veracode.

Denis Hebert, President of Feenics, stated that “third party review and audit within our software development lifecycle is an essential part of the vulnerability assessment process, ensuring that Feenics does everything possible to mitigate cyber risk for our users.”

“As breaches become more prevalent, the electronic security industry has a responsibility to take every possible step to guard against potential threats that may be caused by weaknesses within its API.  While quality assurances (QA) are steps that all manufacturers should take before release of any solution or additional functionality, Feenics believed it needed to take additional precautions – such taking part in and being compliant with Veracode’s Verified program – to validate our solution, Keep, from those potential threats,” said Paul DiPeso, Executive Vice President, Feenics.

About Feenics*
Keep by Feenics™ is the industry’s most secure, on premise or cloud-hosted, integrated access control and security management solutions. Featuring two-factor authentication, TLS encrypted field hardware and a secure SSL connection, Keep provides the end user with powerful features, using an easy to navigate user interface (UI) accessible via computer, tablet or smartphone. As a hosted platform, Keep reduces the total cost of ownership (TCO) by eliminating servers and appliances, while the UI is accessible anywhere there is an internet connection, providing peace of mind with full disaster recovery and redundancy. Designed by a leading industry integrator and innovator specifically for the systems integration and value-added reseller markets, Keep’s modular design scales from a single site to an enterprise environment. Keep monitors real-time events and pushes alarm or manual notifications out via email or SMS; locks down doors with a single click; creates badges; and integrates with leading providers of intrusion, video, wireless locks and accessories.
*All brand and company/product names are trademarks or registered trademarks of Feenics, all rights reserved.

Cloud Mobility & Convenience

It is an experience we’ve all been through dozens of times. There is a new app out for our mobile phone, it could be for our latest credit card, our bank, hotel rewards program, email, or just the weather. We download it, enter a username and password, agree to the terms and maybe fill out a few more fields.

So, when we see a demo for that new access control and security management platform, we are shown the “mobile app” and think that the user experience will be no different. We are lead to believe that it will work from anywhere. That if I’m home and I get the call that someone needs to be let in the door, or they lost their badge and I’ll simply open the app, deactivate the badge or open the door. Unfortunately, when the customer has a legacy on premises system, they learn that their “mobile app” doesn’t work when they need it the most.

This can be the case whether the legacy system is a standard windows server, embedded appliance or a simple low cost system all in one panel based system.  What isn’t articulated well in the product demonstration and selection process is that it is not a true mobile app out of the box.  In order for the “mobile app” to be truly mobile and work on any network, anywhere in the world there is a large burden that will require IT support to be done properly.  It may require setting up a cumbersome VPN connection for the app to work off network or configuring a web server and opening the right ports in the fire wall in able to connect to the server that sits inside the building.  All of this leads to more system cost, maintenance and security vulnerabilities.

That experience is the exact opposite of the true mobile apps that we all consume in our daily lives.  This is due to the delivery mechanisms built into cloud platforms.  The ease of use that we have come to expect from most mobile apps is what Feenics provides out of the box.  Feenics was built on the AWS cloud and provides an experience that customers and consumers have come to expect.

Finally tying convenience and mobility together should be a strong cyber security stance.  Mobile apps should be secure by design.  They should not require customers and consumers to go through steps in order to make the product work securely.  Encryption should be default and there should be no option to turn it off.  There should be no port forwarding or inbound ports in use or again IT will have security headaches to deal with.  Feenics provides a secure mobile app that performs without requiring any hassle on the part of our customers just as it should be.

Feenics is pleased to announce our partnership with OpenEye to offer Cloud Managed Video and Access Control Integration

Liberty Lake, WASH – OpenEye, a leading provider of cloud managed video surveillance solutions, announces the integration of OpenEye Web Services (OWS) with the Keep platform, by Feenics.  The completion of this integration marks the kickoff of a strategic technology partnership between the two companies to deliver mutual clients a fully integrated cloud managed access control and video platform.

Keep, by Feenics, is an enterprise accss control platform delivered as a service through a combination of onsite hardware, cloud services, and a highly portable client user interface.  In a traditional video integration, Keep would connect to the unique IP address of each integrated recorder, whenever a user requested video associated with an access control event.  The success of this connection depends upon the network configuration where the recorder is located.  OWS integration eliminates this dependency as video requests from Keep are made against a single point of connectivity in the cloud.  Viewing video in Keep over the WAN no longer requires a VPN connection, port forwarding, DDNS, or opening inbound ports on the local network firewall.

“This type of cloud-to-cloud integration represents the future of access control and video integrations in our industry,” says Denis Hébert, President of Feenics.  “The benefits from a simplicity, reliability, and cyber security perspective are highly compelling.”

“Our clients have been clamoring for integration with an access partner whose architecture best reflects the key benefits of the OWS platform,” says Rick Sheppard, CEO of OpenEye.  “Feenics’ cloud architecture and full-fledged commitment to cyber security make them an ideal technology partner.”

About OpenEye

OpenEye is an innovator in the design and development of cloud-centric software solutions for video management, business intelligence, and loss prevention. All OpenEye Web Services platform software is developed in Liberty Lake, Washington and many of OpenEye’s products are made in America.  With OpenEye, there is more to be seen.

About Feenics

Feenics is paving the way for the future of physical security with innovative cloud-based access control solutions developed by security industry veterans.   We make it possible for organizations to systemically secure buildings, doors and assets with the only true access control as a service solution (ACaaS) built specifically for and hosted in the public cloud. Feenics works with leading access control manufacturers and integration partners to deliver the most robust solutions for secure, connected environments in the industry.  Customers include enterprise organizations, educational institutions, government agencies and other organizations seeking to leverage the power of ACaaS today and into the future.

Learn more about this integration.