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Feenics Blog

Latest news and updates from Feenics.

Keep by Feenics June Update is Live!

The latest update of our Keep by Feenics Cloud-Based Access Control as a Service Cloud platform is live and in the cloud!

The June update of our flagship cloud-based access control platform features improved reporting capabilities for larger data sets, as well as updates to Keep’s License Manager. In addition, Keep now has improved the handling of events when monitoring multiple readers in Visual Verification.

Visit our Knowledge Base to review the June 2021 Update details. There you will find release notes, new articles, and an overview video highlighting all the new features.

Also – check out more information on Keep at www.feenics.com/keep

Keep by Feenics April Update is Live!

The latest update of our Keep by Feenics Cloud-Based Access Control as a Service Cloud platform is live and in the cloud!

The April update of our flagship cloud-based access control platform features an integration to Schindler’s destination dispatch system, as well as the ability to copy access levels. In addition, the Keep Visitor Management Kiosk now supports custom logos and check-in messaging.

Visit our Knowledge Base to review the April 2021 Update details. There you will find release notes, new articles, and an overview video highlighting all the new features.

Also – check out more information on Keep at www.feenics.com/keep

Feenics Announces Integration with Hanwha Wisenet Wave VMS

The newest integration to our flagship, enterprise-class Access Control as a Service Platform provides enhanced video verification capabilities for alarm activity and people verification for joint end users.

Ottawa, Can. – March 11, 2021 — Feenics, an Ottawa based provider of forward-thinking Access Control as a Service (ACaaS) solutions, today announced a new integration with Hanwha Techwin’s Wisenet Wave IP Video Management System as part of its Keep by Feenics™ cloud-hosted access control platform.

The Wave Wisenet and Keep by Feenics integration provides a unified monitoring experience for system operators and includes the ability to view live video, review archived video related to alarm activity, and export recorded video clips, all from within the Keep Windows App.

“The Wisenet Wave video platform from Hanwha is a great addition to the Keep ecosystem,” explained Paul DiPeso, Executive Vice President at Feenics, “their forward leaning approach to IP Video gives our customers exciting new options for integrated cloud-based video solutions.”

Additional capabilities available with the integration include the ability to utilize camera PTZ controls from within Keep as well as the ability to capture individual image snapshots of a current frame from both the live video feed and from the recorded video feed.

“The user experience is quite seamless,” DiPeso continued “as an example, Wave cameras can be automatically loaded into Keep and then be assigned to specific hardware devices for fast video recall when alarm activity occurs. Camera icons can even be placed on our graphical maps so that video can be accessed from there as well.”

“Hanwha Techwin’s Wisenet WAVE VMS Integration with Keep by Feenics meets the everyday needs of end users, system integrators and technology partners,” says Tom Cook, Executive Vice President of Sales, North America, Hanwha Techwin America. “Our partnership with Feenics allows us to meet the market demand of integrated systems of two great companies working together.”

Feenics continues to fortify its position as an ACaaS market leader. They are a Mercury Platinum level partner, International Organization for Standardization ISO 9001:2015 company, and certified as a FICAM & FIPS-201-2 compliant solution. Feenics was recently awarded a 2020 CyberSecured Award from Security Today in the Access Control category. In addition, the company ranked No. 231 on the Globe & Mail Report on Business 2020 Top 400 List of fastest growing Canadian companies.

 

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Keep by Feenics January Update is Live!

The latest update of our Keep by Feenics Cloud-Based Access Control as a Service Cloud platform is live and in the cloud!

The January update of our flagship cloud-based access control platform features a new integration to Hanwha’s Wisenet Wave line of Video Management Software, as well as a new integration to Mitsubishi’s Elevator Destination Dispatch Module. In addition, Keep now supports the ability to set a temporary reader mode and also supports single sign-on capabilities to our Mobile App.

Visit our Knowledge Base to review the January 2021 Update details. There you will find release notes, new articles, and an overview video highlighting all the new features.

Also – check out more information on Keep at www.feenics.com/keep

Feenics Unveils its CloudForce Alliance Program

CloudForce Cloud Based Access Control Partner Program

Ottawa, Can. – January 20, 2021 — Feenics, an Ottawa-based provider of forward-thinking Access Control as a Service (ACaaS) solutions, today announced the creation of its CloudForce Alliance Program. CloudForce is a premier partner program designed to distinguish best-in-class systems integrators whose performance, investment in supporting Feenics’ customers, and commitment to promoting cloud-based solutions align with Feenics’ core principles and philosophies.

“We are thrilled to launch a program that delivers many benefits to both our end-user and VAR customers,” stated Sam Shalaby, CEO for Feenics, “first and foremost, we envision that the presence of a CloudForce Alliance shield will signal to the end-user community that they are in good hands when partnering with a CloudForce member. They can be confident that the integrator has made significant investments to optimally support their needs.”

“CloudForce is a way for Feenics to recognize and reward our elite performers whose loyalty to Feenics AND commitment to their customer’s success creates a win-win scenario for everyone involved within the Keep ecosystem,” added Jeff Ross, Director of Global Marketing for Feenics “our aim is to build a tight knit community of elite system integrators who can collaborate with each other on cross regional projects, share best practices amongst themselves, and leverage each other’s expertise to best serve the interests of our collective end-user customers.”

The unique benefits offered by Feenics are only enjoyed by those alliance members that qualify for this program. A sample of benefits include lead generation, collaboration opportunities with other alliance members, and direct involvement with product strategies.

“When we made the decision to create a partner program, it was imperative that it was not like most cookie cutter programs in the market today,” stated Paul DiPeso, Executive Vice President for Feenics “for this program to be meaningful, it needs to deliver value to our end-user community as well as our partner community. Our vision is that end-users will recognize the value of partnering with a CloudForce member and that our systems integrator community will see equal value, and thus make achieving this status a priority in their organization.”

Systems integrators and end-users interested in learning more about CloudForce can reach out to one of Feenics’ Regional Sales Managers for more details.

 

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Mercury EP Series Controllers Trade-In Program!

Ottawa, Can. – December 15, 2020 — We are excited to announce a limited-time trade-in program for Mercury end of life EP Series controllers and their Series 1& 2 downstream boards. This program allows Keep customers to upgrade to Mercury’s new cyber hardened LP series “red boards” at a discounted price.

As you know, Mercury end-of-lifed their EP Controllers and Series 2 “green boards” approximately one year ago. The EP controllers, designed in the mid-2000s, are no longer available. More importantly, they no longer receive firmware/feature updates, except for Mercury deemed critical issues.

While Keep will continue to support the EP / Series 2 boards for the foreseeable future, there are many reasons to consider migrating to Mercury’s latest hardware. The primary motivation to migrate is the LP series boards considerably improve an installation’s cybersecurity readiness. Cyber specific features include:

  • Up to date and modern encryption via TLS 1.2 Support (the same encryption level that online financial / banking applications use)
  • 1x Support (for the ability to authenticate on your network)
  • OSDP Secure Channel Support
  • FIPS 140-2 use of OpenSSL
  • Crypto Memory Chip
  • Strong Password Enforcement

Additional features include:

  • Improved Processor & Additional Memory
  • PoE+ (LP-1501)

As a reminder, the EP controllers only support TLS 1.1, which is an outdated encryption standard and a potential attack vector. The new LP controllers not only support TLS 1.2, but they are also designed to support future encryption standards. For many IT/Cyber teams, this feature alone is reason enough to upgrade to the latest controllers.

To ease the economic burden of moving to new hardware, Feenics for a limited time, is offering a significant discount on qualified controllers and downstream devices.

Offer ends March 31st, 2021!

Click the below PDF for more details.

 

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Keep by Feenics November Update is Live!

The latest update of our Keep by Feenics Access Control as a Service Cloud platform is live and in the cloud!

The Keep November Update features multi-area occupancy view capabilities and the ability to pre-define alarm acknowledgment comments. It also allows blank Mercury controllers to be added for pre-configuration.

Visit our Knowledge Base to review the November 2020 Update details. There you will find release notes, new articles, and an overview video highlighting all the new features.

Feenics Ranks No. 37 on Canadian Business Annual Growth List

Ottawa, Can. – October 15, 2020 — Feenics, an Ottawa based provider of forward-thinking Access Control as a Service (ACaaS) solutions, today announced that Canadian Business has ranked Feenics No. 37 on the 32nd annual Growth List, the definitive ranking of Canada’s Fastest-Growing Companies. Produced by Canada’s premier business and current affairs media brands, the Growth List ranks Canadian businesses on five-year revenue growth.

“It’s always an incredible honor to be recognized as one of the fastest growing companies in the country,” stated Sam Shalaby, Founder and CEO of Feenics, “I’ve said this before and I’ll say it again now, the dedication and hard work our extraordinary team puts forth each and every day to serve our customers is what makes these awards possible. I am very proud of our team!”

“As the market for cloud based security continues to evolve, Feenics will continue to lead the way in helping customers move their security technologies to the cloud,” added Mr. Shalaby, “the on-going adoption of our Keep By FeenicsTM Access Control as a Service (ACaaS) platform which helped make this most recent recognition possible will also continue to fuel our growth into the future.”

“The companies on the 2020 Growth List are really exceptional. Their stories are a masterclass in how to survive when the economy throws a curveball. Despite turbulence, the 2020 Growth List companies showed resilience, spirit and, most importantly, empathy and strong leadership,” says Susan Grimbly, Growth List Editor. “As we celebrate over 30 years of the Canada’s Fastest-Growing Companies program, it’s encouraging to see that the heart of Canada’s entrepreneurial community beats strong, even in tough times.”

Growth List winners are profiled in a special print issue of Canadian Business published with Maclean’s magazine and online at CanadianBusiness.com and GrowthList.ca.

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Keep by Feenics October Update is Live!

The latest update of our Keep by Feenics Access Control as a Service Cloud platform is live and in the cloud!

The October update features new floorplan functionality including the ability to highlight a floorplan object until its associated alarm is closed, as well as to always show the highest priority alarm for a floorplan object. In addition, a new Reader Modes Schedule report is available that shows the reader mode time changes and their associated schedule(s).

Visit our Knowledge Base to review the October 2020 Update details. There you will find release notes, new articles, and an overview video highlighting all the new features.