Feenics Expands Headquarters to Handle Fast-Paced Growth

By Feenics Blog No Comments

Ottawa, Can. – October 6, 2016 – Feenics, Ottawa, Can., continues to expand operations, moving into additional spaces and nearly doubling their physical footprint at their existing headquarters to accommodate growth, which included adding President and Equity Partner Denis Hébert and Canadian Sales Director Fadi Hajjar as well as additional software developers.
The startup company launched operations in 2010 and brought its Keep by Feenics™ cloud-hosted access control and security management system (SMS) to market in 2014.
Since then, Feenics has expanded its value-added reseller (VAR) program, adding many top systems integrators as partners, and winning numerous awards for its Software as a Service (SaaS) offering. In addition, the company recently announced a new integration with Allegion/Schlage® NDE Series wireless locks and the launch of AccessXpert Enterprise Security Solution, an OEM partnership with Schneider Electric. Coming to market soon is the newest release of Keep with additional capabilities, unlimited scalability and easy to program and use features available through the intuitive User Interface, with connectivity through smartphones, tablets, laptops and other connected devices.
“The efficiencies, cost effectiveness and power from cloud-hosting is now being realized by both systems integrators and end-user communities,” said Paul DiPeso, Executive Vice President. “It’s an exciting time to witness and be able to propel widespread acceptance by CIO’s and facilities directors on the value of cloud-hosted SMS, especially Keep, which reduces hardware costs and provides a lower total cost of ownership while offering automatic backups, redundancy, real-time updates and scalability. We’re looking forward to additional growth and helping more systems integrators transform their business to include hosted and managed services by using Keep. These services add a new, higher margin, revenue stream to their bottom line while improving their ability to service their customers more effectively.

View Full Release

Keep by Feenics now with NDE wireless lock support.

By Feenics Blog No Comments



Integration Offers Improved Total Cost of Ownership and More Compatibility for Installers

CARMEL, IND., (Sept. 9, 2016) – Allegion, a leading global security products and solutions provider, has worked with Feenics to provide a new offering that will integrate the Schlage® NDE Series wireless locks with ENGAGE Technology and the Keep by Feenics™ cloud-hosted access control and security management platform. It will debut at the Allegion booth (#2551) as well as the Feenics booth (#2168) during the American Society for Industrial Security (ASIS) International’s 62nd Annual Seminar and Exhibits, held Sept. 12-15 in Orlando, Fla.

“Working with an innovative company like Feenics enables us to provide installers with the benefit of less time spent deploying an access control system while minimizing the everyday disruptions of customers’ business,” said Brad Aikin, electronics portfolio leader at Allegion. “The NDE Series is a cutting-edge product in its own right, and with this latest integration we’ll be able to help people easily secure more facilities with wireless solutions.”

The combination of the NDE Series wireless locks with the Keep by Feenics cloud-hosted access control and security management platform allows companies to reduce specification barriers posed by building infrastructure and server availability in a secure and cost-effective way without additional bandwidth needs. In addition, users will have access to a fully web-hosted platform for the configuration, management and real-time monitoring of physical access control solutions, with the ability to configure lock settings, add users and receive entry alerts from anywhere in the world.

“Allegion’s strategy of helping customers secure more doors with their wireless solutions that may have been prohibitive in the past is aligned with Feenics’ belief that end user’s scalability should not be limited by the infrastructure of the building and servers on site,” said Paul DiPeso, executive vice president at Feenics. “The key to this relationship goes beyond products. Our focus on customer satisfaction is consistent with the amazing support Allegion has provided Feenics and its value added resellers.”

For more information, visit http://us.allegion.com/Products/electronic_locks/engage/Pages/default.aspx.

About Allegion™
Allegion (NYSE: ALLE) is a global pioneer in safety and security, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion produces a range of solutions for homes, businesses, schools and other institutions. Allegion is a $2 billion company, with products sold in almost 130 countries. For more, visit www.allegion.com.

About Feenics*

Keep by Feenics™ (www.feenics.com) is the industry’s most secure, on premise or cloud-hosted, integrated access control and security management solutions. Featuring two-factor authentication, TLS encrypted field hardware and a secure SSL connection, Keep provides the end user powerful features, with an easy to navigate user interface (UI) accessible via computer, tablet or smartphone. As a hosted platform, Keep reduces the total cost of ownership (TCO) by eliminating servers and appliances, while the UI is accessible anywhere there is an internet connection, providing peace of mind with full disaster recovery and redundancy. Designed by a leading industry integrator and innovator specifically for the systems integration and value-added reseller markets, Keep’s modular design scales linearly – from single sites to an enterprise environment. Keep monitors real-time events and pushes alarm or manual notifications out via email or SMS; locks down doors with a single click; creates badges; and integrates with leading providers of intrusion, video, wireless locks and accessories.


*All brand and company/product names are trademarks or registered trademarks of Feenics, all rights reserved.

Industry Leader Denis Hebert Joins Feenics as President

By Feenics Blog No Comments

Ottawa, Can. – August 1, 2016 – Feenics, Ottawa, Can., announced the appointment of Denis Hebert as President and Equity Partner, effective August 1. Hebert, currently the Chairman of the Board of the Security Industry Association, has an extensive and distinguished career in security. He joins other team members at Feenics, including former systems integrator Sam Shalaby, Chief Executive Officer and Paul DiPeso, Executive Vice President, with the goal of forging a fundamental shift of access control specifications to cloud-hosted platforms.

Hebert’s notable career includes 12 years as President and Chief Executive Officer of HID Global Corp., as well as Executive Vice President for ASSA ABLOY. He previously spent 17 years with Honeywell, having held executive positions in Canada, France and the U.S.

Hebert said his focus will be to further enable the successes Feenics has achieved in bringing cloud-hosted solutions to market in the systems integration and value-added reseller communities.

“I am excited to be part of this journey with Feenics, as the access control paradigm shifts to cloud computing, providing a wealth of new service offerings to systems integrators and their customers. In every industry there are evolutions, and the cloud alternative to access control is a significant transformation in physical access management,” Hebert said.

Sam Shalaby, CEO and Founder of Feenics and a former systems integration company owner, said Hebert adds further depth of experience from the manufacturing side of the business and a strong network of industry connections to complement the company’s expansion goals.

“We are extremely excited to have Denis join the team and expedite the growth of Feenics,” said Sam Shalaby. “He understands our go-to-market strategy and will join our day-to-day cadence as we continue to expand Keep in the field.  The combined experience of Feenics company management in systems integration and manufacturing will foster further expansion,” he said.

Paul DiPeso, Executive Vice President said Feenics welcomes Hebert’s depth of experience in access control technologies.

“Denis has a proven track record over his career and is well-respected within the security industry.  We are fortunate to be able to tap his wealth of experience, especially as we prepare to take Feenics to the next level.  Having worked under his leadership in the past, what’s always impressed me has been his desire to have strong relationships at both the integrator and end-user level.  That’s powerful,” said DiPeso.

Denis Hebert


View Full Release


By Feenics Blog No Comments

Point out the positives, including inherent security, back up and scalability

It’s hard to get your customers to change their way of thinking about integrated security solutions, because quite frankly no one likes change. It can be uncomfortable and the thought of the unknown can often set heads spinning and relegate new technology discussions to the sideline.

Customers are beginning to become more accustomed to cloud computing, but there is still work to be done in educating prospects on all the benefits of cloud-hosted security management platforms. Here are three surefire ways get users on board with the cloud in your sales efforts:

#1 – Focus on the stability and security in cloud-based security and access control

Probably one of the biggest objections to cloud computing systems integrators hear from their end-user customers is that they are concerned about the security of data transmissions. Using the cloud actually brings more cyber security and resiliency to specifications than traditional legacy, on-premises server systems. That’s because with the cloud’s multi-layered design, data security and data access come together seamlessly with added safeguards. A security management system (SMS) designed from the ground up to be a cloud-based product begins first and foremost with software security. Hosted systems can follow what Microsoft refers to as SD3+C: Secure by Design, Secure by Default, Secure in Deployment and Communications.

#2 – Explain that all basic safeguards and more come naturally to Software as a Service

Secure cloud-hosted solutions don’t use the ever-vulnerable default user names and passwords. Each hosted system is issued with a unique password, which is the first step in providing a secure solution to the user. Two-factor authentication, encryption and SSL certifications in cloud-hosted SMS also make data more secure. Two-factor authentication can be attached to the log-in credentials of any user for an added layer of security.

“Systems integrators need to continue to educate end-users on the inherent security and business efficiencies of using a cloud-hosted security and access control platform.”

User accounts are linked with a second source of verification, i.e. Google authenticator, which generates a code based on a timer or counter. Users must provide this code upon entering their username and password, which means a perpetrator would need three things in order to access the system, the user name, the password and access to open the device which generates the two-factor authentication code. Encryption further protects the transmission of data between the client and the cloud-based server using modern Secure Sockets Layer (SSL). The same technology is used to secure credit card information, social security numbers and log-in credentials. SSL encryption, 2048 bit, secures the data connection as opposed to easily hacked Open SSL protocols.

#3 – Talk about the cost savings and productivity that come with the cloud

The cloud is flexible and scalable and fosters business agility. With off-site hosting, there are no servers or appliances necessary at the customer site. This saves time and money and allows customers to future proof themselves from obsolete technology. You can access the SMS from any computer, tablet or laptop with an Internet connection. In addition, you don’t need additional IT staff on site, as experts are on site hosting your solution. Daily database backups and full redundancy are inherent with true cloud-based solutions, eliminating the risks of having all data stored on site. In addition, the latest software version and upgrades are automatically downloaded so that saves customers the headache of needing someone on staff to do those changes. With the cloud, the customer only pays for what they use, especially attractive with expensive software licenses. That also gives them the ability to scale up or down as necessary.

Systems integrators need to continue to educate end-users on the inherent security and business efficiencies of using a cloud-hosted security and access control platform. Once they ‘get it’ you’ll elevate the value proposition of your company and stand out from the competition, adding more customers in the process.

Brian Matthews

Director of Sales

Brian Matthews brings years of customer-facing security industry business development and sales experience to Feenics as Director of Sales. Formerly with Lenel, his responsibilities spanned the company’s consultancy program as well as included managing a new Inside Sales Department for the combined Interlogix-Lenel business.

Feenics Enables New Schneider Electric Cloud-Hosted Security Management Solution

By Feenics Blog, Feenics News No Comments

LAS VEGAS – April 11, 2016 – Feenics, Ottawa, Can., announced a strategic partnership with Schneider Electric, Dallas, and its new AccessXpert cloud-ready security management solution. Unveiled at ISC West 2016, AccessXpert provides building owners, managers and security personnel with mobile access, intrusion detection, access control, alarm management and other systems from anywhere, any time. In addition, it merges security with Schneider Electric’s SmartStruxure building management system (BMS) to enable clearer decisions, faster responses and maximum facility efficiency. AccessXpert is enabled by Feenics’ cloud-hosting capabilities to deliver advanced security, access control and alarm notification features that can be managed on premise or in the cloud and supported by worldwide access control leader Mercury Security, Long Beach, Calif. The user-friendly platform and easy-to-use mobile applications enable core security systems, such as ID badging, real-time alarm management and wireless lock systems by Allegion and ASSA ABLOY to be integrated with the BMS, providing a simple interface to bridge historically disparate systems. Paul DiPeso, executive vice president of Feenics, said enterprise users will more fully be able to leverage and use the power of the cloud to efficiently manage the entire security. “AccessXpert is the perfect solution for those looking to modernize their security infrastructure without having to make significant IT investments,” DiPeso continued. “We are proud to help put comprehensive security management power into the hands of building owners and facility managers through this collaborative effort with Schneider Electric and Mercury Security.” Jim Sandelin, senior vice president, Buildings, Schneider Electric, said AccessXpert marks an evolution of intelligent building integration that aligns security and sustainability for enhanced building efficiency and performance. “Today’s security professionals operate in a constantly changing, on-the-move environment and need access to critical data from their laptops, tablets or smartphones. With Feenics cloud security and access control management and Mercury Security hardware, we are providing an open, streamlined management solution for today’s on-the-move security staff. The latest version of the award-winning Keep™ by Feenics includes new mobile apps as well as faster, real-time alarm management, increased functionality and enhanced scalability. Contact Feenics today to learn more about the new partnership with Schneider Electric and to learn more about Keep by Feenics.

View Full Release

Exciting Announcement!

By Feenics Blog, Feenics News No Comments

We at Feenics have been waiting patiently to share this exciting news with all of you!  Announced yesterday, April 6th, 2016 at ISC West:

“With a robust access control software platform from Feenics, AccessXpert moves into the cloud enabling access anywhere, anytime. Schneider Electric brings its long standing commitment to integrated, smart buildings, integrating AccessXpert to its StruxureWare BMS software platform with full BACnet support.”

See the full press release here:  AccessXpert Launch