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adam

Incase you haven’t heard, 15.4 is available now! *Video*

By | Feenics News | No Comments

Just a reminder that the latest revision is available to all those doing their own hosting, and is currently live for all Feenics hosted customers. You can checkout some of the new features in the video below and let us know if you have any questions!

Video Player Overhauled

By | Upcoming Features | No Comments

Feenics has created an overhauled video player that will allow users a more immersive camera viewing experience. The neat part is that it works somewhat like Keep Notified (If you’ve had the chance to use it) where you can login with your user credentials to the app. Meaning that you don’t have to be logged into Keep to view the cameras from your Salient Server.

The new player is currently making its way through our QA process and we hope to have it out at the end of the month for Feenics hosted customers and packaged in the next quarterly release for others.

As always, if you have any questions or concerns send us an email, support@feenics.com

Tailgating integration with Cognimatics

By | Upcoming Features | No Comments

Do you have Axis cameras, Keep Video Integration, and want some tailgate prevention? Our development team has been busy integrating tailgating events into the Keep Access Control solution so that users can recognize possible breaches and quickly pull their camera feeds up for review.

Let us know if you have any questions.

support@feenics.com

Revision 15.3.3 Release Notes

By | Release Notes | No Comments

Keep – Release Notes 15.3.3

Release 15.3.3 @ 2015-11-1
Comments
• Mobile Access must be turned on inside the user account before being able to login to a mobile app.

New Features / Enhancements
• Enable Mobile Access now configured in the Account editor.
• Added event auto-archiving functionality into the UI.
• Added ability to set reader modes on an entire door group, rather than having to configure reader by reader.
• Users can now upload custom .tff font files inside the badge designer.
• Added Cardholder Tardiness report.
• Added Cardholder Attendance report.
• Added Interactive Voice Response functionality inside the System Settings.
• Users can now upload custom images for each floorplan object. (.jpg, .png, .bmp)
• Mercury controllers now sync their time every hour.
• Implemented an expression editor for custom alarm definitions.
• Improved Accounts Window
o Added locked out duration field
o Added Online status checkbox
o Added Mobile enabled checkbox
• Added right click functionality to people listed in the Accounts window.
• Improved scroll bar functionality to alarm detail window so that many alarm comments can be viewed.
• Manually locking out a user account is now permanent, until reversed by the admin.
• Reports can now be added to user favorites.
• Welcome page connection no longer remains open while reading.
• Added additional Audit Logging
o Holiday Generation
o Triggers & Procedures
o Intrusion
• Downloading the Test.CSV for batch import no longer shows a security warning.
• Added additional indexes when querying tables for events.
• Improved the sensitivity of the zoom slider and added ability to enter numeric zoom value.
• Improved GUI of the self enrollment page.
• Added delete functionality to attached reports in the report history.
• Improved ping failed error messages to be more user friendly.
• Badge types can now be opened from the audit log entry.
• Added customizable intrusions panel timeout settings inside the system settings hardware tab.
• Removed focus floorplan from event definitions.
• Added (seconds) to field headings within the System Settings where required.
• Updated hardware names to reflect Feenics part numbers.
• Improved mouseover text on hardware panel filters to be more descriptive.
• Corrected various typos in the GUI.
• Added “Access Denied – Host Approval Request Timeout” event if host approval is enabled on the reader and no decision is made within 5 seconds.
• Removed V100 from Edge Evo Interface list.
• New user accounts now open the welcome page on login by default.
• New GUI themes available in the User Settings.
• User settings are now saved in the database rather than in isolated storage on the workstation.

Bug Fixes
• Fixed an issue where a null Disconnect Timeout would prevent controllers from connecting to the server.
• Fixed an issue where the reconnect to event publisher message would not do anything.
• Fixed an issue where mobile users were being counted incorrectly.
• Corrected an issue where Mercury panels would fail to update if a schedule has more than 12 intervals.
• Corrected issue inside Time & Attendance report where selecting a single person using arrow keys would not generate the report correctly.
• Fixed an issue where closing various windows would prompt users to save even if no changes had been made.
o Output Editor
o Input Editor
o Reader
o Triggers & Procedures
o Camera Editor
o Floorplan Editor
o Badge Editor
o User Settings
• Fixed an issue where audit logs would not filter correctly.
• Fixed an issue where opening a card assignment window would not work if you already had one open, it now updates the previous window.
• Fixed an issue where removing a floorplan object would hide others.
• Fixed a UI issue where slave readers would not display config toolbars.
• Corrected an issue where floorplan images would not scale correctly.
• Fixed the sorting order of devices inside the hardware panel.
• Fixed a sorting issue with “attached reports” inside report history.
• Fixed the progress bar when importing objects from a Bosch Panel.
• Fixed an error message when deleting a floorplan that had readers configured.
• Corrected an issue where deleting a person with an active card assignment would not remove their card from the ISC.
• Fixed an issue where many live events would disconnect the user from the event publisher if they were viewing a live floorplan.
• Fixed a bug where adding a second reader before saving the first (off a single interface) would cause them to duplicate.
• Fixed an issue when opening a floorplan from the audit log the scale would be incorrect.
• Fixed an issue where the manage reports search filter did nothing.
• Fixed a bug where the event history window could be opened multiple times.
• Fixed an issue where Keep was displaying images captured in portrait (mobile) mode incorrectly.
• Fixed an issue when cropping an image that was uploaded by a mobile device the orientation was incorrect.
• Fixed an issue where reports were using server time rather than local user time.
• Corrected an issue where opening an event detail with an ultra high-res image would cause the scaling to break.
• Corrected an issue where the online status inside the accounts window would not always be accurate if the user did not log off correctly.
• Fixed an issue with the data/time filter not applying correctly to the Activity Log.
• Fixed a bug where selecting a floorplan link would always open a new window even if that window was already open.
• Fixed a UI bug where opening the calendar for selecting a date time range inside the event history would be cut off.
• Fixed an error that would occur if the user rapidly deletes many report history items.
• Corrected an issue where modifying the event priority would not enable the save button.
• Corrected an issue where modifying the “fileas” field in the person editor would not enable the save button.
• Fixed unexpected errors inside the Keep Notified desktop app when many events came in at once.

Keep by Feenics R15.3.3 Available for Hosted Customers

By | Feenics News | No Comments

Feenics has released another monthly update for hosted customers to enjoy. Please take a quick look at the video to see our featured improvements.

Jump over to the release notes tab for a complete list of changes.

If you have any questions or concerns please feel free to send an email to support@feenics.com.

Latest Keep Q15.3 Revision now live! *Video

By | Feenics News | No Comments

If you’re a hosted customer then you’ve already been enjoying the latest Keep by Feenics software updates. If not, you can download the newest update on the VAR portal and get those servers updated.

Jump over to the release notes tab for a complete list of changes.

If you have any questions or concerns please feel free to send an email to support@feenics.com.

Q15.3 Release Notes

By | Release Notes | No Comments

Release 15.3 @ 2015-9-14
Comments
• Intrusion integration completed for Bosch D9412GV4 Panels.
• Intrusion is only available to licensed instances.
• Mobile app logins are limited by the number of concurrent user licenses.
• ASSA Aperio wireless hubs now supported.
New Features / Enhancements
• Added new Intrusion UI to Hardware Provisioning.
o Added Panels
o Added Zones
o Added Points
o Added Outputs
• Added Intrusion objects to the hardware panel.
• Added Intrusion zones and authorities to Access Levels.
• Added Intrusion configuration to people editor.
• Added permissions for Intrusion functions.
• Improved report descriptions and UI layout.
• Added Aperio Hubs to be added as hardware interfaces.
• Implemented additional card format presets
o HID 35 Bit Corporate-1000
o HID 48 Bit Corporate-1000
o Allegion 40 Bit XceedID Cardtrax
o Allegion 37H Bit No Facility Code
• Added improved user security settings.
o Password strength requirements can be set within system settings.
o Can force password changes every x days.
o Individual users can be set for passwords to never expire.
o Admins can force users to change their password on next login.
o A user can be restricted from changing their password.
• Mobile Access can now be given to a user inside their account settings.
• The hardware panel is now sorted by Type.
• Custom Logos are now available on the main login screen.
• Users can right click and rename reports from the Manage Report window.
• Updated the error text when attempting to save an invalid MAC address.
• Maximum controller limit is now user defined on the server.
• Added placeholder image to people who have yet to capture an identification photo.
• Added more logging to the server for SIO status updates.
• Improved context menu for right clicking and selecting to open a floorplan view versus a floorplan editor.
• Objects within the hardware panel can now be renamed by right clicking and selecting rename.
• Added a search filter to the floorplan creator so that users can quickly find their devices to add to the map.
• Added an array of additional time zones to intelligent controllers.
• When Floor Following is configured the floor number will be displayed in the live monitor at the time of the button being pressed.

Bug Fixes
• Adding custom attributes now display correctly in the audit logs.
• Corrected an issue where extending card expiry date would show UTC time instead of local user time.
• Corrected an issue where favorites inside other partitions would not load.
• Fixed Card Deactivation reports from showing no data when selecting a date/time range.
• Fixed an issue where card deactivation report would sometimes fail.
• Fixed an issue where adding a card/pin larger than 12 digits would produce a false error message.
• Fixed an issue where input latching and non-latching modes would not work.
• Corrected an issue where the long disconnect timeout would fire early.
• Fixed an issue where if you had an active event definition window open while logging off you would receive an error message.
• Corrected issue where HID DLL would receive the date incorrectly.
• Fixed a bug where users would manually have to refresh hardware status after saving a reader.
• Fixed a bug where a badge type default expiry date would always show 1 year when loading the window.
• Fixed a bug where display name changes for triggers & procedures would sometimes conflict with one another.
• Fixed an issue where adding a reader to a door group would not give immediate access if the door group was already in an access levels.
• Corrected a problem where opening a floorplan with no hardware attached would generate an error message.

Q2.3 Release Notes.

By | Release Notes | No Comments

Keep – Release Notes

Release 15.2.6 @ 2015-8-1
Comments
• As Feenics continues to refine its mobile support Users can expect to see functionality in the UI that can only be used with the mobile app(s).
New Features / Enhancements
• Removed the QR code next to the person’s identification photo.
• Keep will now tell you how many recipients did not receive a mass notification.
• When login security is set to “high” users will receive “Login Failed” on a failed attempt.
• Set query limit of 1000 results to the cards list for improved system performance.
• Instance Licenses will be auto refreshed when Keep is first launched.
• Entering a MAC address using hyphens will now default to colons.
• Added a placeholder identification photo for people without one.
• Added additional permissions to the people editor.
• Global Search now supports drag and drop functionality for people.
• Improved Global Search results and functionality.
• Added Holiday ranges.
• Added OSDP reader support.
• Added Time and Attendance report for designated IN/OUT readers.
• Opening a card from global search now opens the person and their card assignments, rather than the card assignment editor.
• Reports can now be saved in xlsx format which allow for a larger number of rows to be saved.
• Added placeholder “no image available” for events with no PersonID image attached.
• Users can now attach and view photos for alarm acknowledgements for events.
• Removed some system procedures from appearing in the global search results.
• Added more thorough results to the global search engine.
• Added the ability to right click and rename reports in the Manage Reports window.
Bug Fixes
• Fixed an issue where sorting by mobile phone would generate errors.
• Fixed an issue with user generated “Always” schedules.
• Fixed an issue where downloading a local Silverlight install would not work.
• Fixed an error where submitting a search ending with a space would generate an error.
• Fixed an issue when attempting to notify an individual in a large database, the person would not return in the query.
• Fixed an issue with duplicate “Disconnected from Event Publisher” messages.
• Corrected issue where door groups would not appear in the global search.
• Corrected an issue where badge types could not be opened from the global search results.
• Corrected issue with Audio Instructions assigned at the Alarm Priority Default level not being attached to events.
• Fixed issue where you could sometimes not find the people to send an SMS to because of a query limit.
• Fixed a bug where the reader report would fail if no REX/DC was attached.
• Fixed an issue where the save Changes dialogue was being displayed even though nothing has changed.
• Fixed an issue where false acknowledgement notes could be saved to an event.
• Fixed a bug where instructions would appear in event history but not live monitoring.
• Fixed a bug where sending a notification with {PersonDisplayText} would return “PersonDisplayText” if the value was null.
• Corrected a bug where onboard/rim1e devices could be addressed incorrectly.
• Prevented user from opening objects that no longer exist through global search results.
• Fixed an issue where event history reports based on an event type would return null.
• Fixed a bug where “no image available” would not show in the badge template designer.
• Fixed a bug where the onboard interface could not be selected if a Sallis router was added downstream.
• Fixed an issue where hardware panel would sometimes fail to report all statuses before being refreshed.

New Update Available Q15.2.2 *CLICK FOR VIDEO*

By | Feenics News | No Comments

As Feenics continues to update its mobile support we decided to throw a few monthly updates into the quarter. All Hosted customers are already running the latest revision and if you’d like to install it on your server head over to the VAR portal for the latest downloads. Feel free to checkout the release notes as well.

15.2.4 Now Live for Hosted customers.

By | Release Notes | No Comments

Keep – Release Notes

Release 15.2.4 @ 2015-7-1
Comments
• As Feenics continues to refine its mobile support Users can expect to see functionality in the UI that can only be used with the mobile app(s).

New Features / Enhancements
• Added new event “Controller Disconnected (Long Time)”. – Mercury
• Invalid Facility code events now display the card bit length and HEX data.
• Added door hardware indicators to readers on the hardware panel.
• Improved template designer to provide users with the appropriate attributes for insertion.
• Changes “Areas” window layout so that tooltips are noticeable.
• Within schedules, the select all button will now also deselect all.
• Each device type now has its own icon in the floorplan editor.
• Default Type for Audit Exceptions is now set to “All”.
• Audit Exceptions can no longer be saved without selecting an action.
• Updated default combo box values.
• Removed blue “undo” icon inside the schedule window.
• Added tooltip to Holiday Generator.
• Added a prompt to let the user know when holidays have finished generating.
• Added Domain Account validation on the Keep installer.
• Updated the Keep.csv example file in the batch people window.
• Improved Hardware Panel UI to display door status icons.
• Added Send to Mobile button within the people editor.
• Improved the saving of blank combo boxes within Keep.
• Added icons to each window for quick identification.
• Improved how Mercury handles door forces and door held events.
• Users can no longer save duplicate door groups within access levels.
• Changed language on warning message shown before losing changes with Mobile Apps.
• SMTP Settings are now configured in the System Settings.
• Added auto size function to text in the template designer.
• Sorted custom attributes for additional people information.
• Improvements made to feature licensing.
• Global Search has been optimized to return results much faster.
• Global search results now open in a new window to the right.
• People can now be configured to receive notifications on alarm priority defaults.

Bug Fixes
• Fixed an issue where deleting a reader would not remove it from favorites.
• Corrected an issue where some people would not receive SMS messages.
• Fixed an issue where host service would fail to update controllers.
• Fixed issue where elevator access levels could not be deleted.
• Fixed an issue where modifying a badge design wouldn’t update in the persons badge preview.
• Fixed an issue where favorite triggers and procedures could not be activated from the welcome page.
• Fixed an issue where “pulse door” in the visual verification window would not be enabled unless an event had occurred.
• Fixed an issue where modifying the Twilio Settings would not enable save.
• Fixed a bug where saving the system settings would remove Twilio Settings.
• Fixed an issue where Card in/Free out would not disable the reader button on an MR51e and 1501 on-board interface.
• Fixed an issue where snapping two badge type objects on corners will make the snap grid line length longer than the selected object.
• Fixed a date/time issue in the activity log.
• Prevented duplicate holidays from being saved to a single schedule.
• Fixed an issue where masking events in the triggers and procedures would fail.
• Elevator Access Levels now count the correct number of floors.
• Holidays no longer accept days that don’t exist in the specified month.
• Fixed a bug where you couldn’t view Event History for Door groups, Access Levels, and Alarm Definitions within the Audit Logs.
• Fixed the AsUpperCase style within the template designer.
• Fixed an issue where updating interface firmware might fail.
• Fixed issue where some people would not receive SMS announcements.
• Fixed an issue where the reader address would be hidden on first time saving.
• Custom Attributes of type ‘date’ no longer display the time component.
• Fixed a bug where multiple On-Board interfaces could be added.
• Fixed an issue where outputs are activated on either forced/held alarms.
• Fixed bug where some alarm priority colors would not work.
• Fixed an issue where selecting an Alarm Priority Default color would switch other open AlarmPriorityDefault editors colors as well.